Buy process


What form of payment I can use to make my purchase?

We have the following payment methods: Visa, Paypal, bank transfer and Pay in installments. When choosing Bank transfer option, please specify in the comments the web order number.


For what reasons can be rejected my credit card?

Your card may be rejected by one of the following reasons:

  1. The card may be expired. Make sure your card does not exceed the expiry date.
  2. May have been reached the limit of the card. Check with your bank that the card has not exceeded the amount allowed to make purchases.
  3. Any data entered may be incorrect. Make sure you have correctly filled out all required fields.
  4. May not have enabled to make purchases over the Internet.

HOW DO I MAKE THE PROCESS FOR PAYING IN INSTALLMENTS MY PURCHASE?

Download here a PDF document which contains a step by step detail of the financing process in the online store.

For paying in installments a purchase in a physical store, our specialized staff will guide you through the process.

  1. Malababa finances all the clients purchases, without a minimum and up to 12 months period.
  2. Spanish DNI or NIE and a card belonging to a spanish entity is required for applying to a payment in installments.
  3. Spanish DNI or NIE and a card belonging to a spanish entity is required for applying to a payment in installments.

How I can get an invoice to my company?

If you need an invoice to your company name, please email a request to web@malababa.com with your VAT number, name, address and telephone.


How I can order Tax-free?

No, it is not possible because the tax free applies only to products purchased in a physical store and are carried by oneself.

Need help?

web@malababa.com

+34 91 112 35 36

Mon through Thu: 09:00 - 18:00

Fri: 09:00 - 15:00